CSR

CSR

Stakeholder Engagement


Questionnaire

Arcadyan invites you to complete the questionnaire to better understand the topic of your interest.

Stakeholder Communication

Arcadyan collects feedback from all stakeholders to understand the issues and concerns. The information becomes the important basis for the sustainable development of Arcadyan.

Type Communication Channel Communication Topics Frequency and Implementation Status Communication Window
Investor
  • Shareholders’ Meeting
  • Board of Directors
  • Investor Conference
  • Investor Hotline
  • Investor Mailbox
  • Market Observation Post System
  • Company Website
  • Financial and Business Status
  • Corporate Governance
  • Material Message
  • Ethical Management
  • General Shareholders’ Meeting and Investor Conferences are held every year
  • Board of Directors in every quarter
  • Significant information is released in accordance with laws and regulations

Ms. Wang
investor@arcadyan.com

Client
  • Meeting
  • Interview
  • Business Visit
  • Email
  • Customer Service
  • Technology and R&D
  • Ethical Management
  • Green Products
  • Regular communication and discussion meetings
  • Occasional customer audit discussion

Ms. Chiu
press_hq@arcadyan.com

Employees
  • Management and Labor Council
  • Symposium
  • Performance Appraisal
  • Education Training
  • Company Intranet BBS
  • Suggestion box / Appeal Mailbox
  • Labor Relation
  • Corporate Governance
  • Ethical Management
  • Talent Training
  • Occupational Safety and Health
  • Human Rights
  • Communicated at any time in compliance with the regulations of the laws (e.g. the labor-management meeting shall be held once every three months), internal regulations and actual needs.
  • Performance evaluation and interview is conducted every six months.
  • Irregular education and training is held depending on business needs.
  • There were no reporting cases in the appeal mailbox.

Ms. Chiu
press_hq@arcadyan.com

Supplier
  • Written or On-site sudit review
  • Interview
  • Email
  • Sustainable Purchasing
  • Green Products
  • Ethical Management
  • Conduct a written review or on-site audit based on the supplier's risk assessment results every year

Ms. Chiu
press_hq@arcadyan.com

Government,
Competent Authority
  • Official document
  • Conferences
  • Regulatory Seminar
  • On-Site Visitss
  • Corporate Governance
  • Legal Compliance
  • Participate in business promotion meetings or related seminars of the competent authority from time to time.

Ms. Wang
investor@arcadyan.com

Non-Profit Organization Activity
  • Activity
  • Meeting
  • Email
  • Charity Activity
  • Society Care and Public Welfare
  • Participation in charity activities held by Xu Chao-Ying Foundation.
  • Support remote communities and children in vulnerable populations.
  • Fund raising and making donation to elderly and persons with disabilities.

Ms. Chiu
press_hq@arcadyan.com